Cookie Policy
Last updated: 2 April 2026
What are cookies?
Cookies are small text files placed on your device (computer, phone, or tablet) by websites you visit. They are widely used to make websites work more efficiently and to provide information to the website owner.
Cookies are not harmful. They do not give us access to your computer or any personal information beyond what you choose to share. You can control and delete cookies through your browser settings at any time — see the section below on managing cookies.
Cookies we use
Strictly Necessary Cookies
These cookies are essential for the website to work. They cannot be disabled. Without them, key features — including authentication, payment processing, and document generation — would not function.
| Cookie Name | Purpose | Duration |
|---|---|---|
| admin_session | Maintains admin user session for the administrator portal | 7 days |
| sb-* | Supabase authentication session tokens (customer accounts) | Session / 1 week |
| complidocs_cookie_consent | Stores your cookie preference choices | 1 year |
Analytics Cookies
These cookies help us understand how visitors use our website — which pages are popular, how long people spend on the site, and where they come from. This helps us improve the experience for everyone. Analytics cookies are only set with your consent via our cookie banner.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes users for analytics purposes | 2 years |
| _ga_* | Google Analytics | Maintains session state for analytics | 2 years |
Analytics data is anonymised. We do not share individual-level data with Google beyond what is standard for the Google Analytics service.
Managing your cookie preferences
Via our cookie banner: When you first visit our site, a cookie banner will appear at the bottom of the page. You can choose to "Accept All" or "Manage Preferences" to choose which non-essential cookies you are comfortable with. You can change your preferences at any time by clearing your browser's cookies (which will reset your preference) or by contacting us.
Via your browser settings: You can also control and delete cookies through your browser. Here are links to cookie management instructions for major browsers:
Please note: if you disable strictly necessary cookies, parts of the CompliDocs service may not work correctly.
Changes to this policy
We may update this Cookie Policy from time to time as we add new features or as regulations change. The "last updated" date at the top of the page will always reflect the current version.
Contact us
If you have questions about our use of cookies, please contact us at dpo@complidocs.co.uk or see our Privacy Policy for full details of how we handle your personal data.
CompliDocs Ltd · Company No. 12345678 · Registered in England and Wales